Amazon had infinite engineers. It still shipped from a stale wiki.
In November 2025, Amazon told its engineers to use its in-house AI coding tool for at least 80% of their work each week. The goal was adoption — a metric, tracked weekly, with a number to hit.
Four months later, on March 5, 2026, a single AI-assisted deploy wiped roughly 6.3 million orders and dropped U.S. order volume by about 99%. The root cause wasn't an exotic model failure. The agent had read an outdated internal wiki, inferred what "correct" meant from it, and shipped accordingly.
Then about 1,500 engineers signed a petition. Their argument wasn't "AI is bad." It was that the company had chased a usage target instead of quality — and that they'd rather pick their own tools, like Claude Code, than hit a quota.
Here's the part that should bother every founder: Amazon has effectively unlimited engineers and the best tooling money can buy. It still broke. So the lesson can't be "hire more people" or "buy a better model."